Professional, polite, respectful and explaining with all details !
Overall Experience
Quality
Price
Convenience
Patrick was very personable. He showed me the issue I was having explained everything so I could understand and then fixed it in a timely manner.
Overall Experience
Quality
Price
Convenience
Your employee was super nice, your price 500 dollars higher than the gas company estimated
Overall Experience
Quality
Price
Convenience
Got someone to come out the same day I called. I know this isn’t always possible but it sure was nice. The technician was very friendly and was able to fix things to my satisfaction. I’ve been doing business with LBA for a couple years now and I’m always pleased.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Michael was here at the earliest part of the time window and got my air conditioner serviced quickly so I could get on with my day. He practiced all the COVID precautions and was very friendly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I would like for the same technician to come back.... Thanks!!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jesse did my annual furnace tuneup yesterday. He came early in the 4-hour appointment window, and was finished in well under an hour. In four years I've never had any trouble with the furnace or air conditioner they installed, and this year he even said my filters didn't need to be changed. The technicians always clean up afterward, and scheduling service is easy. Highly recommend!
Overall Experience
Quality
Price
Convenience
LBA first saved my chilly butt three years ago when my furnace went out. In January, of course. 24 hours later, I had a new system that's saving me lots on utilities. Five months later they replaced my entire sewer line in 3 days with a lifetime guarantee against tree roots. Since then, they've only had to come out for scheduled maintenance and filter changes, but every time, the technician is on time, courteous, and professional. LBA may be a little pricier than some companies, but I think you get what you pay for.
Overall Experience
Quality
Price
Convenience
Completed cooling maintenance on all 5 rtus. Changed all filters. And checked amp draw on all motors and compressor. No usable water source to clean coil with water. Used dry nitrogen and blew coil out to clean. Unis are functioning properly at this time
This morning I arrived and Shannon directed me to the two unit heaters that were not functioning. The first unit would not hold the pilot light and the thermocouple was tested and replaced. The unit heater returned to normal function after the repair. The second unit heater held a pilot light and function normally. It was not functioning today due to the gas having been turned off in the past and the pilot light needed relit. This unit heater is a reznor and is located in the bay door area of the shop. Both of the unit heaters today were checked for proper draft, heat exchanger health, fan motor bearing wear and each was cycled on and off after they were back in service. While they are in good condition I do recommend a carbon monoxide detector in the occupied areas due to the age of the equipment. Thank you, Jon Tech notes: new t-couple Dayton//S/N C7942790. Reznor, relit pilot, in the bay door area
Found gas leak on unit heater. Tightened gas leak and ran system checked for any more gas leaks and found none. Checked all rtus for gas leaks and found no leaks at this time. All units are running. Checked with customer to verify there is no more gas smell they didn’t smell anything and systems have been running for 2 hrs.
Today two unit heaters had a gas line fitting replaced. The Northeast unit heater had a 1 1/4” to 1” elbow replaced. The unit heater next to the office had a 1” to 3/4” reducer replaced. These fittings were requested to be replaced by Matt. Previously the gas to all of the building had been turned off by the gas company due to the N.E. Unit having a leak that was before the unit’s gas shut-off. Matt will be contacting spire to return and perform a pressure check on the building’s gas lines due their shut-down of the whole building. I did advise Matt how to reset the units at the breaker box and the hanging unit heater’s (3) equipment switches. Thank you, Jon Tech notes: client supplied fittings were used. The heat exchangers were checked on both units.
Unit heater 1 Model number: LF24-250A-5 Serial number: 5613E01258 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time. Unit heater 2 Model number: LF25-250A-1 Serial number: 5619K10305 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time. Unit heater 3 Model number: LF24-250A-5 Serial number: 5613E01259 Ran gas leak detector over all gas joints on system found no gas leaks. Checked flue pipe and heat exchanger no holes or cracks system is functioning properly at this time
80% downflow with double bay return
Arrived to do a performance maintenance. Set up for combustion analysis and static pressure tests. Found that the system is operating with failing static pressure. Reached out to a field supervisor to provide up to date pricing on static pressure repairs. Verified operation of all mechanical and electronic components in the furnace. Cleaned the flame sensor and retested its performance. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the blower wheel is heavily coated in debris. Checked systems heat exchanger to ensure proper venting of flue gas. Found that the heat exchanger is heat stressed, showing hot spots. Checked for carbon monoxide in the air stream. Performed an electronic gas leak search. Spoke with homeowner about the system. Furnace is operational at this time.
Arrived to do a performance maintenance. Started inspection inside and measured a temperature split between return and supply air. Measured power consumption of the blower motor and checked system for cleanliness. Found that the evaporator coil is heavily coated in bacterial growth. Performed a static pressure test and found that the system is operating beyond manufacturers specifications. Adjusted fan speed to the proper setting and found the system is still operating with failing static pressure. Reached out to a field supervisor to finish the diagnosis on the systems static pressure. Went outside and verified system refrigerant charge. Verified operation of all mechanical and electronic components of the condenser. Rinsed condenser coil free of debris. Spoke with homeowner about the system. Air conditioning system is operational at this time.
