Patrick was very personable. He showed me the issue I was having explained everything so I could understand and then fixed it in a timely manner.
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Your employee was super nice, your price 500 dollars higher than the gas company estimated
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Got someone to come out the same day I called. I know this isn’t always possible but it sure was nice. The technician was very friendly and was able to fix things to my satisfaction. I’ve been doing business with LBA for a couple years now and I’m always pleased.
Response from LBA Air Conditioning, Heating & Plumbing:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Michael was here at the earliest part of the time window and got my air conditioner serviced quickly so I could get on with my day. He practiced all the COVID precautions and was very friendly.
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I would like for the same technician to come back.... Thanks!!!!
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Jesse did my annual furnace tuneup yesterday. He came early in the 4-hour appointment window, and was finished in well under an hour. In four years I've never had any trouble with the furnace or air conditioner they installed, and this year he even said my filters didn't need to be changed. The technicians always clean up afterward, and scheduling service is easy. Highly recommend!
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LBA first saved my chilly butt three years ago when my furnace went out. In January, of course. 24 hours later, I had a new system that's saving me lots on utilities. Five months later they replaced my entire sewer line in 3 days with a lifetime guarantee against tree roots. Since then, they've only had to come out for scheduled maintenance and filter changes, but every time, the technician is on time, courteous, and professional. LBA may be a little pricier than some companies, but I think you get what you pay for.
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4-10-24 Performed AC tune on five rooftop units See attached check out sheets
Arrived at property and was greeted by front desk operator. She explained to me that the floor drain was backed up and that the owner had attempted using a drain opening chemical. Upon investigation I saw that the line was completely full of what seemed like to be a concrete slurry, mixed with cast-iron chips. The line is completely stocked up with a hard blockage where the drain machines cables unable to pass, and I’m unable to get a camera through. Attempted multiple ways of getting the line open, including with drillbit and with wire. Provided estimate for floor drain replacement.
I will be calling the customer next Monday. Thank you for choosing LBA.
Arrived. Customer explained that the floor drain in the women’s restroom was not draining. Upon inspection of floor drain was holding water and not going down. Ran backpack auger into floor drain but only could make it about 4 feet before hitting something very solid that I cannot get past. Spoke with supervisor and set expectation for camera inspection tomorrow.
Did inspection and flushed water heater. Gave options for PRV supply lines and to fix a leaky faucet
Arrived for a furnace maintenance. Static was failing. Checked vents, and dampers, and changed filter. Static still failing. Scheduled a supervisor for next Tuesday. All electronics within range. Blower wheel dirty. Heat exchanger looked good. Cleaned flame sensor
Water Heater Installation: To upgrade an outdated water heating system, I expertly installed a modern and energy-efficient water heater. This installation not only ensures a reliable supply of hot water but also contributes to energy savings for the homeowner.
Customer noticed water pooling in utility closet close to utility drain pump. After diagnostics determined that problem was not related to previously installed drain pump but instead coming from the water heaters pressure relief valve. Water heater is 11 years old. The thermal expansion tank above. The water heater has failed. Expansion tank. Failure has caused pressure relief valve to start to leak.provided customer with multiple options. Customer would like the weekend to consider options.
2/15/24-performed lite maintenance, changed all filters, system 2 was going off on flame failure while there, cleaned sensor and unit now has normal function
1 Star Repair
Arrived. Customer explained that her bathroom sink was draining very slowly. I removed trap and didn’t find any blockages in the trap. Assumed the clog was deeper so I ran backpack auger through her bathroom drain. Line seemed to be clear. While I was hooking back up the trap I ran some water to see if it would drain properly and it wouldn’t leading me to believe that the drain had a clog directly into the pipe from the sink. Cleared the clog and restored flow. Recommended Endure as her house is a newer one so most of the clogs will be fairly soft which saves her from having to call us out again. Onto the next.
